Refund Policy
Last updated 8 September 2026
Your rights under Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. If an item is faulty, not fit for purpose, or significantly different from how it was described, you're entitled to a repair, replacement, or refund regardless of anything else in this policy.
Change of mind
Every item is printed to order specifically for you, so we're not able to offer a change-of-mind return or exchange (wrong size, wrong colour chosen, etc.). Please check the size guide carefully before ordering.
Faulty, damaged, or incorrect items
If your order arrives faulty, damaged, or different from what you ordered, contact us within 30 days of delivery at inkfluentclothing@gmail.com with your order number and photos of the issue, or request a return from your order history. We'll arrange a free replacement or a full refund, whichever you prefer.
How refunds are processed
Approved refunds are issued back to your original payment method via Stripe. Once processed, it can take your bank a few extra business days to show the funds. We'll email you once a refund has been issued.
Order cancellations
Because items are sent to print shortly after ordering, we can only cancel an order before it enters production. Contact us as soon as possible if you need to cancel.